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Cookies policy

1. Definition and function of cookies

A cookie is a file that loads and stores in your computer and allows, among other things, to store and retrieve information about the browsing habits of a user or his device. Depending on how it is used, it can also be used to recognize the user.

We use our own cookies, those we send to your computer or device from our web page, and third-party cookies, those that are sent to your computer or device from a domain name or a web page that is not ours, by another entity that processes the data obtained through cookies.


2. Purpose of the use of cookies

We use cookies to improve the user experience on our site.

Thanks to cookies, we can show you the products that are most likely to interest you, we can manage orders in a more intuitive way for the user, keep the contents of his cart, and have advanced statistics on the use which is made of the site.

We use the following external applications and services:

- Google Analytics, a service provided by Google, Inc., that analyzes the use that users make of the site. The purpose is exclusively for statistical purposes. The information that the cookie generates is sent directly and archived by Google.

To learn how Google protects data and privacy, we recommend that you read their privacy policy (https://www.google.com/intl/en/policies/privacy/) and their cookie policy (http://www.google.com/intl/en/policies/technologies/cookies/)

- Ezako / Salesmanago, which offers a recommendation service inside mundo-surf shop. Depending on the user's tastes, browsing history, and purely statistical data, they are able to make recommendations for relevant products.

- Oct8ne, offers a chat service and contact form to improve our customer service. Oct8ne installs cookies after a user logs in for the first time to avoid having to log in at the next visit.

- Criteo, which offers a recommendation and advertising service outside of Mundo-surf site. Thanks to these cookies, we can offer products that may interest you when you browse other websites. To do this, Criteo, by means of its cookies, analyzes the web pages that you visit as well as the researches that you carry out, in order to propose the products and services that are most relevant to you.

3. Disabling cookies

The user can accept, block, or delete the cookies installed on his device through the configuration of the options of his web browser.

- For more information on the Firefox browser, click on the following link:

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

- For more information on the Chrome browser, click on the following link:

https://support.google.com/accounts/answer/61416?hl=fr

- For more information on the Internet Explorer browser, click on the following link:

http://windows.microsoft.com/fr-fr/windows7/block-enable-or-allow-cookies

- For more information on the Safari browser, click on the following link:

https://support.apple.com/kb/PH19214?locale=es_ES&viewlocale=en_US

- For more information on the Opera browser, click on the following link:

http://help.opera.com/Windows/10.20/en/cookies.html